30. St. Louis, Missouri (2.7%)

Nordstrom’s management issued apologies to a group of teens who claimed they were racially profiled by employees at a store back in 2018. The employees involved had gone so far as to call the police on them.

However, the officers found they were innocent. After hearing the apology, one of the teens was quoted as saying, “I want them to teach them and make this a teaching moment and everybody move forward and get better.”