39. Oklahoma City, Oklahoma (2.3%)

In January of 2019, the way the Fire Department handled emergency calls was deemed rude. However, Benny Fulkerson, the Public Information Officer for the Fire Department, claimed the tone used by dispatchers was necessary.

He had some expertise as he was once a dispatcher himself in the past. He claimed that “There are times that… [it’s] necessary and required to be curt because you have to move that 911 call along.”